Kixie PowerCall

AI-powered calling and texting that accelerates outreach, routing, and coaching
4.7 
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61 votes
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Turn every hour on the phone into outcomes you can measure. In Kixie PowerCall, you start by loading a target list from your CRM, choosing filters like region, persona, or last activity, and kicking off a parallel dialing session that can ring up to ten prospects at once. AI detection handles busywork in the background—routing you past voicemail boxes and phone trees so reps only land on live conversations. Match numbers to a prospect’s area code with rotating local IDs to lift answer rates, and rely on built‑in protections that reduce the chance your numbers get flagged. When someone picks up, notes, tags, and outcomes are one click away and flow right back into the CRM automatically.

Speed-to-lead becomes a process, not a hope. Connect web form submissions to Kixie and trigger an instant call and follow-up text without toggling tabs. Use the shared SMS inbox to manage replies as a team: assign threads, drop in templates with dynamic fields, and leave private annotations so the next rep has context. If a conversation needs a specialist, @‑mention a teammate, add an internal note, and transfer with context preserved. For ongoing accounts, schedule call blocks, set reminders tied to deal stages, and keep every touch logged where managers and peers can see it.

Routing is entirely data-driven. Build rules from CRM attributes—account owner, segment, lifecycle stage, language—and let callers flow to the best available agent automatically. No more spreadsheet juggling or manual list checking. Compliance guardrails run under the hood: time‑zone windows, consent and DNC checks, and customizable recording prompts keep outreach efficient and safe. Caller ID management rotates trusted numbers and monitors reputation to minimize spam labeling, protecting deliverability across high‑volume campaigns.

Coaching and iteration happen in real time. After each call, PowerCall produces AI summaries, highlights key topics and objections, and gauges sentiment, then syncs it all back to the record for searching and review. Managers watch live leaderboards to spot momentum and jump into calls for whisper coaching or instant feedback. Use historical dashboards to compare scripts, cadences, and teams; filter by keyword, mood, or outcome; and turn insights into action by updating playbooks and templates the same day. With Kixie, your outreach loop—prospect, connect, learn, adjust—runs continuously, keeping pipeline moving and customer conversations sharp.

Review Summary

Features

  • - Parallel dialer ringing up to ten contacts simultaneously
  • - AI-based voicemail and IVR avoidance
  • - Local presence with rotating caller IDs and reputation safeguards
  • - Shared SMS inbox with templates, assignments, and internal notes
  • - One-click notes, tags, and dispositions synced to the CRM
  • - Data-driven routing powered by CRM fields and ACD rules
  • - Compliance controls: consent, DNC, time-zone windows, recording prompts
  • - AI summaries with topic, keyword, and sentiment analysis
  • - Live leaderboards, whisper coaching, and instant feedback
  • - Historical analytics for script, cadence, and team performance

How It’s Used

  • - SDR blitz outreach to net-new prospects
  • - Instant follow-up on web form submissions and inbound interest
  • - Account management for renewals, upsells, and QBR scheduling
  • - Smart inbound queues for sales and support handoffs
  • - Event and campaign callback programs with regional matching
  • - Collections and payment reminder workflows with tracked outcomes
  • - Recruiting outreach and candidate screening with shared SMS threads
  • - Coaching libraries built from AI summaries and keyword clips

Plans & Pricing

Professional Plan

Custom

Business Phone Service CRM Integration Automations Click-to-Call / Click-to-Text SMS Templates Voicemail Drop Live Call Coaching Unlimited Minutes <ul> <li>Covers all calls in the US/Canada

Single-line Powerdialer

Custom

Includes features of Professional plan, plus Single-Line PowerDialer Calling Session Management Unlimited Minutes <ul> <li>Covers all calls in the US/Canada

Multi-line Powerdialer

Custom

Includes features of Professional plan, plus PowerDial up to 10 lines Calling Session Management AI Human Detection (Premium) +$30/month Unlimited Minutes <ul> <li>Covers all calls in the US/Canada

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4.7
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